In the ever-evolving landscape of AI, it’s easy to feel overwhelmed or even skeptical about integrating these advanced technologies into our everyday work lives.
In this episode, Hannah Clark is joined by Tal Raviv—Instructor, Build Your Personal PM Productivity System & AI Copilot—to explore practical steps product managers can take to seamlessly incorporate AI into their workflows.
Interview Highlights
- Meet Tal Raviv [01:00]
- Tal studied chemical engineering but transitioned to SaaS entrepreneurship.
- Co-founded a SaaS company with college friends and ran it for four years.
- Entered product management when it was a new field, combining interests in support, marketing, coding, and design.
- The Journey to AI Productivity [01:59]
- Tal leads a cohort course on using AI for productivity in product management.
- Initially skeptical, Tal avoided using AI in daily work despite leveraging it for product initiatives at Riverside.
- A pivotal moment came when faced with a challenge that required using ChatGPT, guided by an engineering lead.
- Realized the key to effective AI use is providing context, similar to onboarding a new hire.
- Developed a new mental model for AI, treating it as a team member or collaborator.
- Incorporated these learnings into the course, focusing on productivity systems and building a PM AI copilot.
- Practical Steps for Onboarding AI [04:29]
- Initial skepticism toward AI stems from its earlier limitations requiring extensive editing and effort.
- Improved AI capabilities, including larger context windows and better intelligence, have reduced these barriers.
- Current bottlenecks include pre-training, context, and the quality of input provided to AI models.
- One-sentence prompts yield generic results; providing detailed, contextual information enhances AI’s usefulness.
- Individuals bring unique knowledge and synthesis beyond the “average of the internet,” which AI can leverage with proper input.
- People often expect AI to provide perfect answers without offering necessary context.
- AI’s limitations are comparable to asking a stranger for a specialized task without context.
- Tal uses an analogy of working with a nutritionist, highlighting the importance of providing input and engaging in a two-way process.
- Effective use of AI, like working with a professional, requires collaboration and sharing detailed information.
- AI Copilot Overview [07:13]
- AI Copilot uses tools like ChatGPT or Claude (recommended for its projects feature) to assist product managers.
- Set up involves defining its personality (e.g., challenging, values-driven) via custom instructions.
- Treat onboarding like a new hire: share mission, strategy, feedback, team dynamics, and organizational knowledge.
- Engage the AI as a thought partner for initiatives, providing updates, constraints, and ongoing context.
- It assists with outputs like documents, decision-making, simulations, and stakeholder management.
- Regularly update the AI with new insights, results, and retrospectives to refine its knowledge.
- Claude excels for seamless context updates, enabling smarter and more effective assistance over time.
- Tal had a breakthrough moment when a colleague suggested dictating context to ChatGPT for creating precise user stories.
- Dictation using tools like OpenAI’s Whisper model enhances accuracy and usability compared to native dictation features.
- ChatGPT can infer details, format information, and fill gaps with minimal editing, often exceeding expectations.
- The key realization was providing detailed context, which, combined with AI’s general knowledge, produces superior results.
- Tal continuously tests the limits of how much context can enhance AI’s outputs.
- Key Steps for Onboarding an LLM [14:52]
- Start simple: create a single thread and outline desired behavior for the AI.
- Invest in good dictation tools like Better Dictation or Wispr Flow to streamline input.
- Use a system prompt to guide the AI, even if basic, for most of the value.
- Share brief context, such as a product description or initiative details.
- Skip deep onboarding steps like org charts or performance reviews initially.
- Provide minimal context (e.g., known signals or support tickets) and test the output.
- Beta groups and a community drive experimentation and innovation.
- Aha moments include creating precise prototypes with detailed context.
- Product managers use it to learn new industries or for quarterly planning.
- Many treat it as a thought partner for better insights and ideas.
- Writing PRDs is improved by the AI asking clarifying questions beforehand.
- The community explores applications beyond initial expectations.
- Best Practices for Prompt Engineering [17:53]
- Prompt engineering is evolving away from “magic spells” to clear communication.
- Best practices include using dictation for easier context and being clear about what you want.
- If the output isn’t what you expect, reflect, edit, and clarify in the previous message.
- The pencil tool in chat platforms is key for adjusting and iterating on prompts.
- Iteration and tinkering are more important than trying to use special phrases or complex methods.
The right skill is tinkering—diving in, iterating, and not being afraid of it. It’s all about a mindset shift.
Tal Raviv
- Mindset Shift: Embracing AI in Your Workflow [20:32]
- Tal chose a workshop approach over building an AI product because the main challenge is a mindset shift, not functionality.
- The value is in live guidance, where Tal helps people directly, ensuring a higher activation rate.
- Building a product would involve complex onboarding, which is better addressed through personal interaction.
- Many improvements to the process are already possible with existing AI tools like OpenAI and Claude.
- Tal believes helping people use AI correctly, overcoming barriers like mindset and behaviors, is more valuable.
- Overcoming AI Intimidation and Getting Started [22:57]
- Many people feel behind in AI, but this perception is common across all levels.
- Tal reassures that no one is ahead; everyone is in the same position.
- To overcome intimidation, start with small, specific tasks and focus on context and iteration.
- Tinkering builds confidence and eventually leads to teaching others.
- The feeling of being behind is widespread, and it’s important to just begin without fear of doing it “wrong.”
Context and iteration—just set aside ten minutes to focus on that. Build that tinkering muscle, and you’ll see it snowball. It will pull you in and make you want to iterate more.
Tal Raviv
- Success Stories and Final Thoughts [24:54]
- Tal’s “Oh my God” moment was using AI for pricing conversations, where it acted as a thoughtful partner.
- AI didn’t provide perfect answers but sparked insights by making Tal reflect on why certain responses felt wrong.
- It was compared to a smart rubber duck, helping refine ideas.
- AI made Tal feel smarter, like having access to more intelligent people for conversations.
- The experience felt like a productive, insightful conversation, leading to better decision-making.
Meet Our Guest
Tal Raviv is a Gen AI PM, was early at Patreon, Riverside, Wix, and AppsFlyer. He started his career by co-founding a profitable SaaS company and also volunteers as a surf instructor for people with disabilities.
When working with AI, the right term for this is ‘thought partner.’ It’s like having a smart person sitting next to me, helping me think through something and bouncing ideas off each other.
Tal Raviv
Resources From This Episode:
- Subscribe to The Product Manager newsletter
- Check out this episode’s sponsor: Wix Studio
- Connect with Tal on LinkedIn and Twitter/X
- Watch Tal’s Lightning Lesson “Build Your Personal PM AI Copilot” on Maven (includes a live demo).
- Download the Notion PM AI Copilot Prompts playbook Tal uses.
- Check out the “Build Your Personal PM Productivity System & AI Copilot” course on Maven.
Related Articles And Podcasts:
- About The Product Manager Podcast
- How To Stand Out As An AI PM
- Pro Tips For Building Your AI Product Management Skillset
- 11 ChatGPT Prompts For Finding & Landing Your Dream Product Management Job
- Don’t Quit Your Day Job for Your AI Idea
- 6 Genius ChatGPT Hacks For Product Managers
- The Skills PMs Need to Build AI-Driven Products
Read The Transcript:
We’re trying out transcribing our podcasts using a software program. Please forgive any typos as the bot isn’t correct 100% of the time.
Hannah Clark: As I look back at all the topics we've covered on the show this year, we have definitely talked a lot about AI. So I hope you don't mind if we throw one more on the pile because this one is probably the most actionable AI episode we've done so far.
My guest today is Tal Raviv, the genius behind the popular course entitled "Build Your Personal PM Productivity System & AI Copilot", which is a pretty fancy name. And it's also a pretty big deal for someone who previously described himself as an AI skeptic. But for Tal, the game changer was figuring out why so many PMs struggle to extract the full value out of their LLM tools and uncovering the tactics that actually have the power to transform your productivity.
And yes, we will be breaking those tactics down in this episode. We'll dive into how onboarding AI is much like onboarding a new team member, why iterative prompt engineering is key and practical advice for how to start tinkering with AI tools and build confidence in your skills. Let's jump in.
Welcome back to The Product Manager podcast. I am here today with Tal Raviv.
And Tal, thank you so much for joining us. This is so exciting. Can you tell us a little bit about your background and how you got to where you are today?
Tal Raviv: Sure. I started out studying chemical engineering, which has absolutely nothing to do with where I am today.
I mean, it does have in the fact that it just made me good at learning hard stuff and diving in. I started a SaaS company with a few friends from college and we did that for four years. And then when it was time to get a real job, it was when like I was basically looking around, I was like I really doing like support and marketing and coding and design.
And what does the real job version of that look like? And then there's this new thing called product management at the time. So I applied and I totally wouldn't be able to break in today, but at the time I was able to break in.
Hannah Clark: Sweet. Today, we're going to be talking about something else everyone else is trying to break into, which is using AI effectively. I think all of us are trying to wrap our heads around how can we use the technology more effectively, more practically. So we're going to be focusing on how we can use AI in our daily workflows.
But before we dig in, let's take a second to talk a little bit about what's going on in your life. So you are leading a cohort course to help PMs leverage AI more effectively, kind of what was the journey to lead you to that path?
Tal Raviv: I started working on this course together with Maven and I started working on this one, we'll talk about this, but I was at one hand working on a lot of Riverside's generative AI initiatives and leading those. I totally wasn't using AI in my day to day, I was like, Oh, this is great for the product.
This has nothing to do with my day to day. This can never help me with all these things I need help with. And so the course ended up being all about productivity and building systems for your productivity for yourself, and then your team as a product manager really is very high leverage for your productivity.
You're looking at your organization, managing emotions, all this low tech stuff. That's the course I teach. And then in parallel, I was just playing around a lot with AI. The thing that kind of was the switch that got me to actually look at it as something that I could personally use was I was at Riverside and I just was between a rock and a hard place.
And there was just no way I could accomplish what I needed to without leveraging ChatGPT. And even then I kicked and screamed and whined and then my engineering team lead still was like, let me just show you just just stop. This is how you do it, which opened my eyes to this really simple principle that the reason I wasn't using it right was I wasn't giving it enough context, just like a person.
And that was like a mental shift for me. And then I just started like pushing that further and further. I was like how much context can I give it? And what if I gave it the same amount of context that I would give a new hire that I was helping on board, right? What if I had a conversation with it, like I would with a new hire?
And then what if I start to involve it in a particular initiative, just like a new hire? So I changed my mental model to really think of it as what would set a person up for success? And I'm doing that in my spare time and I'm teaching this course, and then I started to realize, Oh my God, this could actually be useful at work.
So it took me a long time, 2024 for that to dawn on me, and then over time I made that part of the course. So now the first two weeks of the course are about getting your house in order and all the things that still really matter, even with AI. And the final week is an intensive session of three sessions of building your PM AI copilot.
Hannah Clark: Okay, awesome. I'm excited to break into each of these things a little bit on a more granular level shortly, especially on board. I think the idea of onboarding AI is super interesting. I'm excited to get to that.
But before we get there, you described like your own skepticism working with AI initially. And I think this is just something common that we see across the board in product management and in other fields. Why do you think that is? Why are people skeptical or hesitant to sort of bridge that gap between awareness and implementation?
Tal Raviv: I think for most of the last, I think two years since ChatGPT came out, two and a half, it hasn't been that great at a lot of stuff, or it would require so much editing and thinking that it was like, just like with the person you hire or somebody really junior or why we don't hire an intern for this particular role is it's just going to create more work than it's worth.
And I think, first of all, what changed is that AI got way better context windows got bigger, personalities got better and just like the models, they just got more intelligent. And I think at this point, there was a famous talk recently with head of product of Anthropic and head of product of OpenAI both on stage and they said something to the extent of intelligence is no longer the bottleneck.
There's ways to make it more intelligent, but it's not the bottleneck. The bottleneck is either pre-training or contacts or just what does it know? What is it exposed to? I think also if we show up to an LLM and we just have a one sentence prompt, even if it's like the biggest prompt expert in the world swears by it and fine tuned it and crafted and polished that prompt, it's still one sentence, right?
It's still going to basically give you the average of the internet. And if you really wanted to do the kind of work that you do, we are, any one of us as individuals is not the average of the internet. There's also knowledge that we bring, we combine and we synthesize. So I mean, starting point, let's give it that knowledge. See what it can do.
Hannah Clark: Yeah. I think this is a really good point. I think sometimes we step into a chat and expect it knows everything, so it should have the perfect answer. But it's if you stop someone on the street while you're just walking to the grocery store and you're like, Hey, can you spit out a PRD?
They're going to give you their best attempt without all the context and owned knowledge that you have. So this is a, yeah, it's one of those like dumb moments that I don't think we all really have had yet.
Tal Raviv: I'll give another example that I think makes this like really vivid. This is when I talk to people that don't happen to be in product management, how I explain, I also use, I've been experimenting with using AI as my nutritionist and keeping me on track.
And the way I explain it is if I was to work with a real nutritionist, I wouldn't show up and be like, cool, tell me what to eat and how much and when and all that stuff. Right? Like the nutrition would be like no. How about you sit down and ask you some questions? I'm like no. I just want you to tell me. You suck as a nutritionist.
I'm out of here. Right? That wouldn't happen. That's not a conversation that would happen. But somehow that's the conversation we have in AI.
Hannah Clark: Yeah, that's spot on. I hope it's working out for you.
I want to talk about this AI Copilot. This is all really interesting. There's so many things, so many angles to approach when we're talking about using AI effectively.
So let's start with the tool. So tell me about this tool, AI Copilot. What's the game changer here?
Tal Raviv: I'll say the components. The components of AI Copilot is Pick, ChatGPT, Claude, something else. I personally really Clod for this. Practically speaking, the projects feature, it's a paid feature. It's totally worth it.
It's just really good from what I'm about to describe, just makes it really easy. These things just take one click. This can be accomplished with any LLM with a little bit of duct tape and a little bit of manual work. So, first of all, you use custom instruction, system prompt, whatever you want to call it, to tell it how to behave.
So you want it to be someone that is challenging you, that asks you lots of questions, that doesn't accept your assumptions necessarily. Who would be this ideal coworker that's sitting next to you in like pair PMs. And it would be somebody who pushes you on certain behaviors or values. So, the behaviors I put for myself is bias towards action, try to give value to customers soon.
I try to make decisions without all the data, but that could be totally opposite for other industries or companies. And from there, so that's like the personality that you hired, think of an interview process. That's the kind of person you wanted to hire. The next step is you hire them and you want to onboard them.
So if a new PM joined the team, we'd probably give them here's the that doc with the mission, vision strategy. Here's the deck with the customer persona, right? And if it was a coach for me, I would probably say, here's my performance review for the last several performance reviews. Here's what I'm struggling with.
Here's what my manager gives me feedback on. Here, again, going back to the new PM, here's some gossip. Hey, sit down, let's have a cup of coffee. Let me tell you about some of these stakeholders. Let me tell you about some of the people who are going to be on your team. Here's what they're particularly good at.
Here's where they need you to lean in more. Here's this stakeholder, and, what makes them feel good and what stage of the process, but don't step on this landmine. And this just goes on and on, right? Here's the org chart. Here's my team. This can be endless. This would be what a new person would be absorbing from different sources, joining your company.
So you hire them, you've on boarded them, and then you've got to put them to work. You have to tell them, Hey, I need you to work on this initiative, or I want you to guide me on this initiative. So you start a thread and you say here, I barely know anything about this initiative. I just got had this dumped on me hallway conversation with the founder.
We have to move fast on this. Here's what I know. Here's what I think. And you have a conversation with it. And then during that entire thread about that particular initiative, you can start asking it for outputs. It can be as simple as, the classic example of writing documents, fine, but it can go way beyond that.
It can be a thought partner. It can simulate a hard conversation. What's the most important thing you should do next? The answers to that are really amazing. This is where the magic happens because it will constantly reference actual names of people in the organization. It'll reference, Hey, this is an opportunity to really act on that feedback that's constantly in your performance reviews.
Hey, this is a really good time to loop in this stakeholder. And I've been blown away by like the timing and what I suggest those things. It's very astute. And during the initiative, I suggest gossiping even more, right? All the more context. So, think of you're working on something and, two weeks into it, you have this hallway conversation with, head of sales and they just drop this like constraint on you or your manager says if it doesn't, we had this new information and if it can't achieve this, if that's another scope, this isn't worth shipping at all.
And you sit back at your desk and you're like, Oh, my God, you won't believe the conversation I just had. It could be whoever's sitting next to you, do that with your copilot, right? They need to know that too. And you can get all the I can go on and on about all the things you can have it work with you on and help you with.
But at the end of the day, it's also worth closing the loop and telling you what happened, sharing any retro results. The magical moment is, or you can ask it, okay, listen, this is the end of the story. It's great. We shipped it. It worked. It didn't work. Can you please tell me it's all the new information that you learned in this thread.
What should another new product manager know and learn from this initiative? And then you can, with Claude, one click, with ChatGPT, copy, paste, add that back to the brain, the project knowledge. And, or use it in your next thread. That becomes all that context that you added this time. It just got a little bit bigger.
For me, the reason I like Claude, that's one click. It's really optimized for that. It immediately applies to all your threads. But that's the high level. So that's how you get this copilot that gets smarter over time, gets wiser, starts to apply lessons from other initiatives right away and so on.
Hannah Clark: I'm a little stunned right now. I'm going to be honest with you. This is a lot more comprehensive and impressive than I expected.
So first of all, was this the conversation that you had with your colleague before who said, no, let me show you, or how did you put together that the tool was capable of that kind of retention and decision making capabilities and like emotional intelligence on top of all of the tactical? I'm overwhelmed.
Tal Raviv: I didn't know. The way this connects for me it was like this light bulb moment with my colleague early on where he's listen, that example that started with, Hey, I really need to write a lot of user stories really fast. These drain my brain cells and I, it's a ton of time and they have to be really precise.
And how the heck is ChatGPT going to help me with that? I tried screenshotting Figma. I tried Figma plugins. It was like, this is more work than it's worth. And then his suggestion was, how about you sit down in ChatGPT, give it a template, and then tell it everything that it needs to know about this user story.
I was like, okay, that's a lot of typing. He's no, don't type, dictate, just talk. And another really important development in the last two years, year, is speech-to-text got really good. So OpenAI released this Whisper model. There's a lot of app developers that implemented it on Mac OS, on phone apps, and so on.
And if you compare that with like the native Apple Windows dictation, it's just so much more accurate. It makes me way more excited to use it. It's way more useful. I basically can just hold down a button and just talk for a long time, and it's super accurate. So now the process starts to look like I'm basically talking the way I would when I have a new engineer joining an initiative, or I'm kicking off an initiative, and ChatGPT is very good at taking context, formatting in a certain way, and inferring in between.
And so when I did that, I was blown away because, first of all, I'd never saw the designs. It did things in the user stories that I never thought about, so it like filled in the gaps. And I almost have to do no editing. I might've if I had to delete anything, it was basically things that were just redundant.
It was just being overachiever. That was like my light bulb moment of Oh, context. And then you add in the average of the internet because, products are not that unique. Like it can figure out that, Oh, like the hallucinate part is a good thing there. It hallucinates good stuff, connects the dots.
And once I was thinking in that mode, I was just test, I guess, kept pushing the boundary of like, how much context can you get it?
Hannah Clark: It's incredible. Okay, so let's go into kind of like tactical instructional mode here. I'm sure that there's tons of PMs listening who are like salivating at the idea of using this tool.
So we've got our, LLM of choice. If you're just wanting to get up and start, what are like the critical steps that you would say for onboarding the LLM?
Tal Raviv: I would start simple. If you're not paying, pro for any of these services, you should for other reasons, but you don't have to do it for this reason.
Start one thread and tell it how you want to behave. I'd even say step zero for all this is download something like better dictation for your computer. The superwhisper, better dictation, Wispr Flow. There's a ton of these. And practice with really good dictation. Everything else I say is going to be way easier.
Open a new thread, tell it how you want to behave. This is a system prompt, putting it at the top of the thread is like 90 percent of the value and then say, if you have a doc, that's how the, if you can copy paste the landing page of your, you can talk about how you would describe your product at a cocktail party or something. Even if you don't do all the org chart stuff and you don't talk about the stakeholders and you don't give the performance reviews, even just a little bit, it's way better than what you had before and you can pause there, just do that, just do a little bit of context.
And then give a context on an initiative that you want to work on. And that could be another 60 seconds of, here's what I know. So far, we know this signal. We know we hear these support tickets. That's that. And that's it. Hit enter. See what happens.
Hannah Clark: Okay. Have you, in your course, had other folks follow this process? Have you been able to see other people generate value out of it? I would love to hear like anecdotes of how you've seen this in action.
Tal Raviv: We did a few beta groups and then started to create a community. And the community is like the people who are really pushing it forward, like really experimenting, like way beyond just one person like myself.
And I want to share, I just pulled it up right now. And I just share like everybody's their aha moments. So one person created really impressive prototypes, not the kind of prototypes that like we've seen on Twitter demos, like things that are like, wow, that's really precise because I had so much context.
Some product managers just use it to learn about an industry that they were like dropped into. This is a not PM example, and I know somebody who used it for quarterly planning, they're like a product leader, which is that's even further than I've ever pushed in terms of context that it would need.
A lot of people use it as a thought partner. I think that's a really good mental model for this. It's like just for conversation and understanding, and it helps you think of better stuff. And I think for writing PRDs, one person reported here that what made this particularly a better way of writing PRDs is it will ask you a lot of questions first.
And it was enough to know what it doesn't know, and it'll prompt you back to have a conversation with you and say, before I write this PRD, I would really want to know these things. And you're like, Oh, of course. Ask me anything. Just write it for me. It's amazing. Yeah. It's a really fascinating example.
It's people just like pushing it way beyond what I was doing.
Hannah Clark: So incredible. My head is already, I can feel the gears turning in my mind about how I can leverage this. Cause it sounds like a lot of this, the general principles here are cross applicable to a lot of different capacities. Super cool.
Let's dive a little bit into prompt engineering because we're talking about giving context and like how important it is to give good quality information to the LLM and to design your prompts well. So what are some of the best practices that you've leveraged strategies that people should adopt to create better prompts and just be able to provide better quality context?
Tal Raviv: I think there was like a phase in LinkedIn where like the entire feed was prompt engineering slide decks and like people changing their titles to prompt engineer.
And I remember just having this, like weird feeling about them, like this can't be this way for a long. This whole way of treating prompts like magic spells or magic potions or Pokemon that you collect it just doesn't feel right. And lo and behold, over time, those became less and less important.
So when it comes to prompt engineering, there's two things. One, I've already talked about context. Treat it like a person, use dictation, makes it a lot easier. And the second thing is, just tell it what you want. Just like a person be clear about what you want, and then hit enter. If it's not what you wanted, think why it didn't do what you wanted, and go back to the previous message and clarify it.
There's always like a, whatever tool you're using, there's a little pencil on that bubble in the chat. And I think this is one of the most underrated features of Claude or ChatGPT. You can go back up and you can edit and add another sentence or tell it, but I don't want you to approach it this way, or be really clear about this, or make sure that this is covered.
And it will just redo that. It'll read you everything that's below that. And that pencil, I think, is the biggest tool for prompt engineering in quotes, because at the end of the day, you're just trying something, it's a code, you try something that it work, didn't work. Let me change it. Try it again and you don't have to worry about, using this special phrase or asking it to think a certain way.
Like, all these things are fading away. They're quickly evaporating. So it's not the right skill. I don't think it's not the right skill. And the right skill is tinkering, diving in and just like iterating, just like not being afraid of it. It's all just a mindset change.
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Oh, okay. I like that. It's practical, but it's not intuitive to just think about, how can I think differently about how I'm designing my prompts.
Okay, so I want to talk a little bit about how you have sort of approached this, because I think maybe something we haven't been clear about throughout this episode is this is all sounding like it's a tool that you're selling.
This is more of a skillset than anything. So why have you decided to focus on this as a workshop or offering it as a workshop rather than building a scalable AI that already does all of these things? Why did you feel that was the best approach?
Tal Raviv: So as a career product person, coder, I was very tempted.
Like my first impulse was, okay, that's an insight. Like, how do I build a product here? And when I just dug into what's missing, what's stopping very smart people from doing this very smart thing? What's in between? It's not functionality. It's not some UI or, some like network effect or anything that products can provide.
It's simply permission or guidance or a mindset shift. So I thought I could build a product and then I could scratch my head for the following year, trying to figure out onboarding because everything I just described is a hell of an onboarding for somebody to do on their own in their free time.
Nobody's going to do that. Or I can be more valuable by being with people live, answering questions, saying them, Hey, you cleared out your schedule and now we're here on the Zoom together. So I'm going to give you 5 minutes to do this thing. There's nothing, you've cleared out your schedule and I'm here to answer your questions.
And basically build it out together. For me, that's like a 90 something percent activation rate if you want talking product terms. Right. And I think that value retention and all that, that just is a way better approach to it. So I think another reason is also that a lot of the things that are missing or that could be better, I would just be so shocked if that wasn't on OpenAI or Claude. There's so many things that you can tell would make this process even better.
Like how they manage memory and changes over time and do threads know about each other and that's like you were mentioning before. So clearly applicable to all industries and all roles that, I'd rather just help people use this correctly, the barriers, mindset, behaviors, permission right now.
Hannah Clark: That totally makes sense. And it's just, yeah, I think building an AI product, when you know who you're up against is, that's a, it's a big bet. So I think that just leveraging the tools that are available more effectively, that's an area I think a lot of people really need to grow in.
And speaking of which, I think this is just a common perception across the board that we're all sort of behind. I think a lot of people know that they could be doing more with AI, and there's some maybe an intimidation factor about getting started and really digging in. So what would you say to people to help them overcome the perception and like really start building these skills in a way that feels accessible?
Tal Raviv: I was talking to somebody today, a director of product, and she said this really well. She was like our entire organization just missed the boat on AI and productivity and applying in our roles. And I told her, no, you didn't. There is no boat. Everybody feels that way. I've had that conversation with so many people.
These are people at these cutting edge companies that are in every other way, the most modern ways of running organizations. They're all expressing some kind of FOMO. And I feel like I hear the sentence. I feel like other people are way ahead here. I feel like somebody else is doing this better. So first of all, I can assure everybody, that's not true.
This is something that everybody right now is in the same place. It feels that way because everybody's talking about it. Though, I think the, if you feel like that, just start tinkering. Try it for something really small and specific and keep those principles in mind. Context, right, and iteration. Just set aside ten minutes to do that.
Build that tinkering muscle, and you'll see that snowballs. It'll pull you in. It'll just make you want to iterate more. And if that's the route you choose, like very quickly, you'll find yourself being the one teaching others. So I think a lot of it's it's intimidation. It's feeling like you're really behind.
It's not even worth me trying. If I try, I'm not going to do it the right way. Newsflash, everybody feels that way.
Hannah Clark: I'm glad you said that because I think that's true. I think that there is this tendency of thinking like, Oh the moment's passed. It became big. Everyone's ahead of us. Why even try? I bet. When you think about it that way, it's not a boat, it's a taxi, it's a rideshare, it's there as a service for you, it's at your disposal, you tell it exactly where to go. Yeah, I like that reframing as well. I'm really appreciating the mindset work that we're talking about today, Tal.
Anyway, so you'd mentioned a few different success stories or kind of breakthroughs that people had, either yourself or someone else, what's the one that you think is like the most, whoa, that you've seen working with AI yourself or working with other folks who are learning how to use it?
Tal Raviv: For me personally, my, Oh my God moment was having pricing conversations and it didn't, I have to say, got it right. It didn't just spit out the perfect answer, but it was just a really good conversation.
And even when it got it wrong, it made me wonder why did that feel wrong and say that. The right word for this is thought partner. It was just like having a smart person sitting next to me, helping me think through something and bouncing off ideas. And then it helped me get to a better answer, how to bundle something, how to price something.
And it's a really smart rubber duck. It's like the next level of rubber duck. It's probably not what we imagined. Like this would be the aha moment for AI. We probably imagined something very sci-fi and like the supercomputer from Hitchhiker's Guide to the Galaxy. But I think people ask me, do you feel that it's wrong to outsource your thinking to AI?
Do you feel that it's impacting, I think it's making me smarter, just like if I had more smart people, more available to talk to as much as possible, that would make me feel smarter. Right. That's what we all seek. And I remember when we look for, where we work and who we surround ourselves with.
So they, for me, pricing was a really cool aha moment that I didn't think, do an amazing job. But it's also a glow, like flow you feel afterwards of I just had a really good conversation.
Hannah Clark: That's a really great example because it's such a nuanced conversation. We just had a really great chat with Cem Kansu from Duolingo.
He's the head of product at Duolingo. It's a very complex conversation that you have to have when you're thinking about pricing. And it's such a, you really have to be so careful about where exactly you place those markers. So yeah, I can only imagine it's to your benefit to have an incredible tool that's able to help you workshop your decision making process and apply that in future situations as well.
This is so fascinating, Tal. Thank you so much for joining us. I have really learned a lot today. Where can people catch up with you online if they are curious about taking your course or just want to hear more of your thoughts?
Tal Raviv: Sure. LinkedIn is the first answer. There's the course, it's on Maven for people who are listening to this and they're just like, I just want to run ahead with this and just tinker away. On Maven I also I'm putting this like the demo I did. You can just see everything I did. I use this Notion playbook where it has all the prompts and the steps and it's much more structured. Basically, everything is in this conversation just laid out. That's something you can just purchase without having to take the whole course.
The course is just really good for people who want to have access, open Q&A, office hours, reach me and like just do much more together.
Hannah Clark: Awesome. Thank you so much for joining us. It has been an absolute pleasure.
Tal Raviv: Thank you.
Hannah Clark: Thanks for listening in. For more great insights, how-to guides, and tool reviews, subscribe to our newsletter at theproductmanager.com/subscribe. You can hear more conversations like this by subscribing to The Product Manager, wherever you get your podcasts.