Downtime is expensive. A single hour costs businesses an average of $300,000. Unfortunately, some level of downtime is inevitable. And when things do go offline, you need to be able to effectively communicate the issue.
Status dashboard software helps. The right tools are an easy way to display whether your system is up and running. This keeps employees and customers up to date with potential issues that affect how they use your product.
These tools don’t have a ton of features. Their primary use is to clearly show the status of your systems and let people sign up for alerts to tell them if a tool goes down. Nonetheless, different products have differences in factors like price, useability, ease of setup, and available extra features.
With this in mind, this article will go through some of the best status dashboard software around and help you choose the best tool for your needs.
What do I look for when I select the best status dashboard platform? Here’s a summary of my evaluation criteria:
- User Interface (UI): There are two key UI considerations. The first is that the tool is easy to set up. The second is that it is easy for customers and employees to use.
- Usability: Status pages are relatively simple tools, so there’s no reason for them to be difficult to use. Choose one that is easy to set up and interact with.
- Integrations: Integrations allow you to notify customers about downtime on different platforms. Or you can have your dashboard automatically reflect data from other tools.
- Value for $: Many of the tools on this list are open source or have generous free versions. Even the premium tools are cost-effective.
Status Dashboard Systems: Key Features
Status dashboards aren’t like complex product analytics tools. They don’t show a ton of data, just whether the product is down and, if it is, why this is the case. Nonetheless, there are still some features you should look out for. .
- Brandable Dashboard: You should be able to customize the look and feel of your dashboard to fit your company branding. The design should be responsive, so it looks good on both desktop and mobile.
- Notifications: Notifications alert customers to outages as soon as you record them. Choose a tool that allows notifications on multiple platforms such as email, SMS, or workforce communications software.
- Multiple Dashboards: Look for tools that allow you to create multiple dashboards with a single account. These dashboards could be for different platforms or products, or for public or private use.
- Data Integration: Some status pages integrate with data tools to automatically show system statuses from each data source.
- Timelines: Most tools include a timeline that gives customers insight into past problems and total uptime. You can also use this feature to warn about scheduled uptime.
- Updates: Most of the tools on this list allow you to provide updates that explain why systems are down and give estimates on when they will be back up and running.
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Overviews Of The 10 Best Status Dashboard Software Solutions
Here’s a brief description of each status dashboard app to showcase the tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface.
Atlassian’s Statuspage lets you build pages to communicate the status of all your systems to your customers or employees.The page provides a clear overview of your entire system and a detailed look at each individual service.
You can add a widget to show both real-time status and a historical timeline. You can also include scheduled maintenance and a record of past incidents.When problems occur, you can create an note to add further information. The tool can also connect to third-party services like AWS, Shopify, Stripe, and Twilio to automatically update your page when it detects issues.
It’s easy for customers to subscribe to updates to receive notifications when one of your tools goes down. You can send these alerts via SMS, email, social media, or your app.
The page is easy to set up thanks to dashboard templates, and you can add your own custom branding to the data dashboard by changing the colors or adding your logo.
The tool has a free plan for up to 100 subscribers.
Paid plans start at $29 per month and go up to $1,499 for the enterprise-level plan which offers the most subscribers, team members, and metrics.
Instatus is a tool that makes it super fast to create status pages for your tool. It’s easy to set up; just choose a dashboard template, add components such as your app or website, and then customize the colors and branding.
You can add information about all your services and display both historical and real-time statuses. It’s also easy for customers to sign up for updates via email, SMS, webhook, or messaging platforms.When incidents occur, you can manually add information to keep everyone updated.
The tool integrates with monitoring services such as DataDog and NewRelic so you can automate status updates. There's a generous free plan that allows for unlimited team members and subs. The pro plan is $20 per month and lets you to host the page on your own domain.
Private pages, which include login and IP allow listing, cost $50 per month. For more information, check out the dashboard example library on the website.
BetterStack is a suite of observability tools that help you collect logs and metrics from across your tech stack. Its status page tool enables you to share system uptime with your customers.
The status page is part of the Better Uptime product that also comes with uptime monitoring and on-call incident management. The tool makes it easy to set up a branded status page on a subdomain of your website. You can use the inbuilt branding options to design the page and edit it further with custom CSS.
Once set up, you can plug in data from business intelligence tools such as DataDog, as well as AWS, and Google Cloud. The page shows both current statuses and a historical uptime record.
Better Uptime pricing starts at $30 per month for the freelancer plan.
The business plan costs $150 per month per team and provides unlimited monitors and over 200 integrations.
FireHydrant is a reliability platform designed to help teams respond to incidents. The toolkit includes incident communication features for alerting customers to system downtime.
This status page tool lets you create customizable real-time dashboards. It’s easy to add your own branding, and you can also create both public and private pages with data tailored to each use case.
You can provide updates manually or save time using the Runbooks automation features. The system reflects all updates on the service page. Customers can easily sign up to receive downtime notifications via messaging services, email, and even webhooks.
FireHydrant’s status pages come as part of the product suite, so if you already use FireHydrant you can get them for free. If you don’t, paid plans start at $19 per user per month and allow unlimited incident recording.
LambStatus is a serverless status page system. The benefit of this is that the page won’t crash if it receives a traffic rush due to a service error. The page is customizable to show off your branding, and it’s responsive, so it works on both mobile and desktop.The tool makes it easy for system administrators to create incidents and publish them to the status page.
You can also create posts for planned maintenance that hasn’t occurred yet. And you can use the tool’s REST API to integrate with your existing systems to submit metrics alongside your incidents.Customers can also sign up for notifications via email or RSS feed to ensure they stay updated with all issues.
The tool uses an interesting pay-as-you-go payment model that depends on the traffic your page gets.
The service estimates that it will cost around $1 per 30,000 visitors.
System Status Dashboard is a free status dashboard you can use to provide information about your service statuses. You can add services such as websites, APIs, and internal IT systems. The business dashboard shows analytics about all your services’ current and historical statuses.
The tool also allows users to report issues. You can send automated emails with status updates and information about scheduled maintenance. It's free to set up your own instance of System Status Dashboard. You can then customize the software to your needs.
If you’d rather have the easy setup and management of a SaaS solution, then StatusDashboard, the first tool on our list, is a SaaS solution based on the System Status Dashboard project.
Staytus is a free open source status page builder that you install on your own servers. The page shows the current status of your services, upcoming issues. and a historical timeline.Adding issues and updates is easy via the admin UI. These updates are tracked via the tool’s timeline. There is also JSON API integration, so you can update the page from the other tools you use. You can also connect the status page to monitoring systems.
Scheduled maintenance features let you alert customers to expected downtime. And your customers can sign up to be notified of issues by email. Whenever you add an update or announce maintenance, the tool automatically emails all your customers about the issue
The tool uses a default theme that is responsive so it works on both mobile and desktop devices. You can also design themes that fit your branding.
As an open source project, the tool is free to download. You’ll have to install it on your own server.
Cachet is an open source status dashboard tool that helps companies communicate downtime to customers. The status page is customizable. You can choose to show the status of any of your systems, as well as any other data you think will be useful. Just use the API to send data to display on the page.
The incident timeline is a useful tool. It lets everyone see both the incidents that occured and the fixes you have implemented. The dashboard is responsive and easy to read on mobile and desktop.
It's easy to update the status of tools manually. But you can also use the bundled JSON API to reflect system incidents in your dashboard automatically. You can even schedule future maintenance and then have it drop to the timeline once ready.
The tool is open source, so anyone can download and install it.
The company behind the tool offers a service to install it for you.
Pricing for this service starts at $249.
StatusDashboard is a tool that makes keeping customers up to date with product outages easy. The tool’s main feature is the status dashboard. Use it to create and publish a custom dashboard.
Publishing your page is simple. Just choose the products and services you want to display information about and then add your own colors and branding. You can include information about websites, APIs, SaaS platforms, or other infrastructure components that are essential to your tool.Once live, your customers can visit this page to see updates about your services.
The data visualization looks good and is easy to read.Users can also sign up to receive notifications whenever there is a change in status on a service they find important.
This alerts them as soon as you notice the problem and update the dashboard. These alerts can be made by email, SMS, webhooks, or the tool’s API.Status Dashboard starts at $29 per month.
To access all integrations you’ll need the $299 per month Pro Plan.
Stashboard is an open-source status page for APIs and cloud software services. It allows users to create a page to show the status of any connected service. Visitors can see the real-time status and a timeline of past outages.The dashboard runs on the Google App engine.
This means it is separate from your existing infrastructure, ensuring people can access the page even when your system is down. Of course, you can still point the software to your domain name.
When a service goes down, create an event that explains the issue and what your team is doing to solve it. Once the issue is fixed, create another event reflecting this. All these events are shown in a reverse-chronological timeline under each service. You can also use REST API integration to retrieve status information.
The tool is open-source and free to use. You have to set up everything yourself but there are in-depth instructions on the website.
The 10 Best Status Dashboard Software Solutions Summary
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Here’s a few more status dashboard tools that didn’t make the top list.
What is status dashboard software used for?
Status dashboard software is used to monitor the uptime of a company’s computer systems. It alerts customers or employees to potential issues with the system that may affect their work.
These pages typically show a list of all tools the system relies on, and provides real-time information about their status. If there is an issue, staff provide updates about the problem and estimates when the tool will be back online.
These pages usually have a way for relevant parties to subscribe to updates, so they are notified whenever a system goes down. Finally, these tools can provide warnings about upcoming scheduled downtime so that people can prepare to work around these disruptions.
What do you think about this list?
This list contains some of the best status dashboard software available. You just need to choose the one that suits your needs.
There are several options available. Those with tech expertise can use an open-source tool to set up the dashboard independently. Or you can use a managed solution for a faster and easier setup. Some of the tools are part of wider reliability management suits with extra features.
You can try out most of the tools for free, so we recommend you test a couple out and choose the one you like the best.
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