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10 Best Product Backlog Tools In 2023

The Best Product Backlog Tools

Here’s a shortlist of the best product backlog management tools:

  1. 1. monday.com — Best for ease of set up
  2. 2. Craft.io — Best for aligning with industry best practices
  3. 3. ClickUp — Best all-in-one, free product backlog tool
  4. 4. Backlog — Best for team collaboration
  5. 5. Productboard — Best for customer-centric backlog management
  6. 6. Jira Service Management — Best ITSM software with request management & backlog tracking
  7. 7. Yodiz — Best for data insight
  8. 8. Visor — Best for collaborating across time zones
  9. 9. YouTrack by JetBrains — Best for full customization
  10. 10. Microsoft Planner — Best for inexperienced teams

A complete product, ready for the market, is the culmination of individual steps where product development team members play different roles. The best product backlog tools help team members understand which deliverables to prioritize, and to organize workflows into an easy-to-understand, streamlined set of tasks.

In this article, I'll answer an important question for product development teams: What are the best product backlog tools? Which tools are the best match for agile project management? And what special features are available within product backlog software to further streamline your processes? 

Let's dive in.

What are product backlog tools?

Product backlog tools are cloud-based SaaS platforms that help product development teams stay on track and organized during the development process.

The product backlog is a central and ordered list of tasks that a scrum team is working on. The list covers many of the tasks in your product roadmap, assisting your team in delivering a product that meets customer and product owner requirements. These tasks might include alterations to existing features, new features, changes in infrastructure, and bug fixes.

Even though they are often confused, a product backlog is different from a sprint backlog. The former denotes the goals for the entire development of the product, while the latter focuses on the subtasks to be completed in a particular sprint run.

An Overview of the 10 Best Product Backlog Tools

Here’s a brief description of the best product backlog tools, showcasing what each tool does best with screenshots to highlight some of the top features.

1

monday.com

Best for ease of set up

If a product backlog tool promises to streamline processes and make teams’ work more manageable, it has to live up to those promises right from the beginning. One of the best primary features of Monday.com is that it gets teams working within minutes of starting because it’s easy to set up. It also comes with other great features expected from good product backlog tools such as data visualization, automation, and integration with existing tools.

Monday.com costs between $8 and $16/user/month. It also offers a free plan accommodating up to 2 seats. If your organization requires enterprise-grade features, you will need to contact the company.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7 8065

14-day free trial + freemium plan available

From $8/user/month (billed annually, min 3 seats)

2

Craft.io

Best for aligning with industry best practices

Craft.io is an end-to-end product management platform with best practices for product backlog built into the tool. It provides product professionals with an all-in-one solution to effectively manage the entire lifecycle of their digital products, from feedback collection and feature definition to prioritization, capacity planning, road mapping, and portfolio management. 

Product backlogs often create a hoard of constantly moving notes representing what you must complete in a given time frame. Craft turns all those notes into digital tasks, always accessible to everyone on the team. The product backlog tool enables you to add and change backlog items in minutes and share a visually engaging backlog with stakeholders and the Guru-layer provides industry best practices to support your team. You can also customize each team’s workflow to define your process, track your items’ progress in story points or time, add custom fields, and priority scores to create custom processes tailored to your team or product's needs. This ensures that no resource is under or over-utilized.

Craft.io integrates with Jira (including a 4-level data model), Azure DevOps, GitLab, GitHub, Targetprocess, Teams, Slack, Dropbox, Okta, Google Workspace, Active Directory, SAML, Google Drive, Confluence, Salesforce, PingIdentity, and 1,000s of additional applications via Zapier.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.5 44

14-day free trial

From $39/month/user, billed annually

3

ClickUp

Best all-in-one, free product backlog tool

ClickUp is a product backlog tool that contains solutions for everything from task lists, collaborative docs, in-app chat, and goal tracking. Key backlog management features include Kanban boards and task lists sorted by priority and/or assignee, customer feedback forms, spring management, bug and issue tracking, and image/PDF proofing annotations. They also offer easy-to-set-up process automations to speed up any mundane busywork while tackling your backlog items.

ClickUp offers native integrations with Slack, G Suite, Dropbox, and many more tools, as well as over 1,000+ integrations through Zapier.

ClickUp is free to use for unlimited users with some feature limitations. Paid plans cost from $5/user/month and offer a 30-day refund policy if you’re unsatisfied with the app.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.7 4135

Freemium plan available

From $9/user/month

4

Backlog

Best for team collaboration

A project management tool is only great if it streamlines processes and makes it easy for stakeholders to collaborate. This is a feature that Backlog is strong at as it brings together developers, clients, designers, and other team members on an online platform. This means that all the people involved with the project have one source of reference.

Backlog costs between $0 and $175 per user per month. The Enterprise Plan costs $1,200 for up to 20 users and has a 30-day free trial.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.5 162

30-day free trial

From $30/month

5

Productboard

Best for customer-centric backlog management

The success of a product is measured by its ability to meet the needs of the customer. Therefore, a product backlog tool needs to emphasize the customer needs and prioritize them. This is what Productboard endeavors to do. The product is built on an open platform, which makes it flexible and comprehensive. It also comes with all the features needed by a product development team: integrations, insights, prioritization, and roadmaps.

Productboard costs between $20 and $100 per maker per month. Enterprise clients can request a custom package. Teams can try the tool for free on a 15-day trial.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.3 197

15-day free trial

From $20/user/month

6

Jira Service Management

Best ITSM software with request management & backlog tracking

Jira Service Management is a powerful IT service management software that enables organizations to streamline and automate their service desk operations.

Jira Service Management helps with backlog management by providing a powerful platform for organizing, prioritizing, and tracking work items. Users can create and manage backlogs using customizable issue types, fields, and workflows that fit their specific needs. Backlog items can be sorted and prioritized based on factors such as urgency, complexity, or business value, and can be assigned to individual team members or groups for execution. Jira Service Management also provides powerful visualization tools, such as agile boards and burndown charts, that enable teams to track progress and identify potential roadblocks in real time. Jira Service Management offers a range of automation features, such as rule-based workflows and automated notifications, that can help streamline the backlog management process and reduce the administrative burden on teams.

Key features include incident management, problem management, change management, and service request management, all of which are fully customizable to fit the unique needs of each organization. Other features include a self-service portal for end-users to submit requests and track their status, SLA tracking and reporting, and automation rules for ticket routing and escalation. Jira Service Management also offers powerful analytics and reporting capabilities, allowing organizations to track their performance and identify areas for improvement.

Jira Service Management integrates with other Atlassian platforms as well as third-party apps like Slack, Mircosoft, Google Workspace, Zoom, AdobeXD, Invision, Figma, Gliffy, Draw.io, Balsamiq, Lucidchart, Miro, Opsgenie, Jenkins, Dynatrace, GitHub, Zendesk, Trello, Optimizely, and hundreds of others via their apps marketplace. You can also build your own using their API. 

Jira Service Management costs from $21/agent/month and comes with a 7-day free trial. 

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4 99

7-day free trial

From $21/agent/month

7

Yodiz

Best for data insight

Yodiz provides a full suite for the scrum master and teams with all the features you need from an excellent product backlog software. It helps teams manage planning, collaboration, requirements, delivery tracking, customer support, and analytics. In addition, it delivers insights that provide teams with the understanding that allows them to forecast and make decisions about product development.

Yodiz costs from $0 to $5 per month per user. The designers of the software also offer a self-hosted service. You need to contact the company to get an idea of what this service costs.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
4.4 22

30-day free trial

From $5/user/month

8

Visor

Best for collaborating across time zones

Visor is a web-based SaaS product that is designed to help teams collaborate more effectively, no matter where they are located. It provides a range of features that are meant to streamline communication, project management, and collaboration, making it a good tool for remote teams or those who work across different time zones.

The software has a user-friendly interface, which makes it easy for anyone to start using it right away, and its main dashboard is clean and intuitive. Another useful feature is the ability to organize projects into different workspaces, each with its own set of users and permissions.

Some of the standout features of Visor include real-time messaging, task management, file sharing, and team collaboration tools. It also has a built-in calendar feature, which is great for scheduling meetings and deadlines. Plus, the app is optimized for both desktop and mobile, making it easy to stay connected no matter where you are.

In terms of integrations, Visor can be connected with other popular tools like Jira, Salesforce, and HubSpot, making it easy to bring all your team's tools into one place.

This is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.
1 2

Free plan available

From $9/user/month

9

YouTrack by JetBrains

Best for full customization

Product development teams often have to work with ready-made templates, which forces them to adapt their processes to the program. This is a challenge that the developers of YouTrack attempt to solve with a tool that can be fully customized. They offer a tool that adapts to your processes. The software is designed to assist teams in planning sprints and releases, tracking tasks and projects, using agile boards, creating a knowledge base, and generating reports.

YouTrack costs $3.67 per user per month. This rate decreases as you add more team members. It offers a free subscription for life to teams with one to ten members.

From $3.67/user/month

10

Microsoft Planner

Best for inexperienced teams

Microsoft Planner is the tool for big and small teams that don’t have much experience using product backlog tools. The main advantage of this tool is that it is part of Microsoft 365, ensuring connection to Power Automate, SharePoint, and To-Do, delivering efficient task management. The tool also automatically visualizes task prioritization and statuses. In addition, Planner creates reports that provide team members with the status of specific tasks.

Microsoft Planner has packages for Business (ranging between $5 and $20 per user per month) and Enterprise (ranging between $8 and $60 per user per month). The company offers a month’s free trial for all products.

A month’s free trial for all products

From $5/user/month

Need expert help selecting the right Product Management Software?

We’ve joined up with Crozdesk.com to give all our readers (yes, you!) access to Crozdesk’s software advisors. Just use the form below to share your needs, and they will contact you at no cost or commitment. You will then be matched and connected to a shortlist of vendors that best fit your company, and you can access exclusive software discounts!

The Best Product Backlog Tools Summary

Tool Free Option Price
1
monday.com

Best for ease of set up

14-day free trial + freemium plan available

From $8/user/month (billed annually, min 3 seats) Visit Website
2
Craft.io

Best for aligning with industry best practices

14-day free trial

From $39/month/user, billed annually Visit Website
3
ClickUp

Best all-in-one, free product backlog tool

Freemium plan available

From $9/user/month Visit Website
4
Backlog

Best for team collaboration

30-day free trial

From $30/month Visit Website
5
Productboard

Best for customer-centric backlog management

15-day free trial

From $20/user/month Visit Website
6
Jira Service Management

Best ITSM software with request management & backlog tracking

7-day free trial

From $21/agent/month Visit Website
7
Yodiz

Best for data insight

30-day free trial

From $5/user/month Visit Website
8
Visor

Best for collaborating across time zones

Free plan available

From $9/user/month Visit Website
9
YouTrack by JetBrains

Best for full customization

Not available

From $3.67/user/month Visit Website
10
Microsoft Planner

Best for inexperienced teams

A month’s free trial for all products

From $5/user/month Visit Website

Other Product Backlog Online Tool Options

Here are a few more tools that didn’t make the top list.

  1. Notion - Best for connecting different company units 
  2. Scoro - Best for streamlining project development
  3. Miro - Best for teams working remotely
  4. Hansoft - Best for decision making based on real-world data
  5. Jira - Best for freelancers
  6. ClickUp - Best free product backlog tool
  7. Aha! - Best for product backlog visualization
  8. Wrike - Best for custom dashboards and team-specific automation
  9. Roadmunk - Best for capturing customer feedback
  10. Airfocus - Best for subtask prioritization
  11. Asana - Best for managing dependent, overlapping, and unscheduled tasks
  12. Harvestr - Best for keeping feedback in one place
  13. Craft.io - Best for creating strategy based on user stories
  14. Trello - Best free and easy-to-use tool
  15. Confluence - Best for teams looking for ready-made templates
  16. ProWorkflow - Best for assigning staff to tasks and tracking time 
  17. Canny - Best for capturing, organizing, and managing product feedback 
  18. StoriesOnBoard - Best for story mapping 

How I Selected The Best Product Backlog Tools

Perhaps you're wondering how I choose the best product backlog tools for this list? I'm happy to explain my process.

I began by creating a long list of the most popular product backlog tools on the market based on user rankings. I then assessed each platform's website in fine detail to ensure their software covered all the basic features a product development team would need to manage their processes from end-to-end.

Next, I turned to my selection criteria below to help me make my final selections. Using these criteria as a framework, I was able to compare each product backlog tool to see how it stacked up to the rest of the tools in the stack.

Selection Criteria

What did I look for when I select the best tools for product backlog? Here’s a summary of my evaluation criteria: 

  1. User Interface (UI): Product backlogs can get overwhelming, so I am looking for a backlog management tool with a simple, straightforward interface that makes it obvious what backlog items are high priority and low priority. Different product planning interface options, like Gantt charts and Kanban boards help to deliver a positive user experience.
  2. Usability: Is it easy to learn and master? Does the company offer good tech support, user support, tutorials, and training? For software development teams, the product backlog solution should not just be easy to use; it should also be flexible and allow for the agile methodology.  
  3. Integrations: Is it easy to connect with other tools? Any pre-built integrations that facilitate team collaboration? How well does the tool application programming interface (API) support connecting with other tools like Excel, Trello, Google Drive, GitHub, and Slack to deliver valuable metrics in real time? 
  4. Value for $: How appropriate is the price for the features, capabilities, and use case? Is pricing clear, transparent, and flexible?

People Also Ask

If your team is considering working with a product backlog tool, you may have some questions before making the leap. Let's take a look at some product backlog FAQs.

What are some key considerations for product backlog tools?

When we look at key features required by a product backlog tool, we determine whether the tool can be called a DEEP agile project management tool. I will provide more details about the DEEP acronym below. 

Detailed appropriately: Project backlog items have varying importance and take different places in the list accordingly. For example, the backlog software needs to allow for sprint planning where subtasks with closer due dates in the sprint run have more details, while those items whose deadlines are still far off don’t need to be prioritized and can move forward at a normal pace.

Estimated: A good product backlog tool should provide burndown charts and other tools that provide the product development team with the ability to visualize project progress, dependencies, due dates, labor, and the time required to accomplish the remaining tasks. Thus, the pivotal tracker is a must for a good product backlog tool. 

Emergent: Within an agile environment, things are always in a state of change, implying that the scrum board will also need to change with changing circumstances. This is why a good product backlog software should provide an emergent scrum tool that facilitates an agile framework.

Prioritized: An effective scrum project management tool ensures that the items are prioritized on the task board based on how close they are to delivery. The subtasks prioritized are those that the product owner has given the go-ahead to implement. User stories and daily scrum or sprint retrospective feedback are also essential elements for determining the tasks that need to be higher in the task board.

How do you maintain a product backlog?

Anyone who wants to learn how to manage a product backlog needs to start by realizing the importance of selecting a professional software package that's easy to use. After all, you are looking for product backlog tools to reduce the effort required to keep product development moving efficiently. Therefore, maintaining a product backlog starts with selecting a tool that automates processes.  

In addition to getting the product backlog tool that does most of the work for you, you also need to start with an appropriate product vision, collaborate with other team members constantly, and arrange backlog grooming meetings to maintain the product backlog.   

What is product backlog refinement? 

Usually, the top priority tasks on a product backlog are those whose deadlines are closer. These tasks have more details than the tasks lower down on the priority list. As the tasks at the bottom come closer to their due dates, more details are added to these tasks. This process is known as product backlog refinement. Even the items higher up the list can also be revised anytime when circumstances change during the product life cycle. 

Who does product backlog refinement?

The scrum team takes responsibility for product backlog refinement under the leadership of the product owner. At the scrum meeting, the product owner indicates the product backlog items that require refinement. The team discusses the items, and the product backlog is refined accordingly.

What is product backlog in scrum?

In scrum, the product backlog features the most important tasks at the top, and the least important tasks at the bottom. Tasks are completed by iteration, and new tasks are tackled as the development team has capacity to complete them.

What Do You Think About These Tools for Product Backlog?

Has your team ever used any of the product backlog tools we present in this article? If so, what is your impression of the tools? Do you believe that they improved your processes?

For more expert content on the product lifecycle, check out this awesome article from our subject matter experts:

6 Free Product Roadmap Templates To Impress Your Stakeholders

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Related Read: How To Use User Story Mapping To Improve Agile Backlog Prioritization

By Ben Aston

Ben Aston is an online media entrepreneur and founder of Black & White Zebra, an indie media company on a mission to help people and organizations succeed.

Ben applies his expertise in design and strategy to enable businesses to deliver innovative products and services that delight customers. Ben is passionate about understanding customer needs through design research, identifying opportunities based on those insights, and empowering designers and technologists to create solutions. He is driven to develop and uncover new opportunities for clients, establishing strong connections with their customers through product solutions that create lasting value.

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